Bus information - Dunedin

On this page: 

Bus timetables and running times
School bus information
Departure times
Liability
Stops and shelters
Wheelchair accessible buses
Bicycles
Lost property
Complaints
Overcharged?
Replacement GoCards
Faulty cards
Public holidays
Extreme weather/snow days
Road closures


Bus timetables and running times

View the bus timetable

Weekday daytime and Saturday routes map (PNG, 569 KB)

Weekday evening, Sunday, public holiday routes map (PNG, 448 KB)

For assistance with bus timetables, phone the bus call centre 474 0287, 8am – 6pm Monday – Friday; 9am – 5pm Saturday and Sunday.

When waiting for a bus at any stop other than a terminus, passengers should ensure they allow for the possibility that a bus might be running several minutes early or late, depending on traffic conditions.

When waiting at a bus stop, PLEASE SIGNAL THE DRIVER


School bus information

ORC contracts some weekday bus services to/from Dunedin schools, listed below. These services can also be used by the general public.

For details of other school services run commercially by bus companies or arranged by schools themselves, please contact the bus company or school concerned.

Services to Logan Park High School (LPHS)

  • From Pine Hill – this service leaving Pine Hill at 8:35am travels via Dundas Street and LPHS (route 5D).
  • From Port Chalmers – all services stop near the stadium site (route 13); the 8:15am travels via Butts Road to LPHS, then via Clyde Street.

Services from Logan Park High School

  • To Wakari/Helensburgh – service leaves LPHS at 3:40pm and travels via Anzac Avenue and the Octagon (route 51C).
  • To Pine Hill – service leaves LPHS at 3:35pm (route 6E).
  • To Roslyn / Maori Hill – service leaves LPHS at 3:38pm and travels via the University (route 48A).

After school services for other schools

  • A service leaves Dunedin North Intermediate at 3:05pm for Pine Hill (route 6D).
  • Services between Lookout Point pick up at Macandrew Intermediate at 3:15pm, then Kings and Queens High Schools after school at approximately 3.20pm (route 40C).
  • The service to Waverley starts at Bayfield at 3.05pm. Other Waverley services pick up from the bus stop outside Bayfield High School (route 20 – see Waverley timetable).
  • The service to Waverley travels via Tahuna Intermediate, stopping there at approximately 3.20pm (route 20A).
  • The service to Waverley stops outside Kings and Queens High Schools at 3:30pm.


Departure times

Buses will not depart the terminus before the time shown. Apart from the initial departure point on each inward/outward bus service all other times shown in the timetable are approximate. Passengers should allow for the possibility that buses might be running two or three minutes early.


Liability

Every endeavour will be made to keep to the time and routes as set out in the timetable. However, no responsibility is accepted for any loss or expense incurred by any person because of delay or irregularity which may occur for any reason whatsoever.


Stops and shelters

For enquiries about the location of bus stops and shelters, phone the Dunedin Bus call centre on 474 0287.


Wheelchair accessible buses

All contracted buses in the Dunedin urban public transport network are superlow floor (apart from Palmerston services and the 5.15pm weekday bus to Ravensbourne hills). Wheelchair accessibility differs from bus to bus, and can depend on the size of the wheelchair. Contact the bus company for more information.


Bicycles

Some weekday (before 6.30pm) and Saturday services provide limited bicycle carriage facilities (up to two bikes).

These are:

  • Pine Hill - City - Lookout Point
  • Shiel Hill - City
  • Opoho - City
  • Concord - Kaikorai Valley - University
  • Helensburgh
  • Corstorphine - St Clair Park
  • Balaclava
  • Kenmure
  • Palmerston


Lost property

For lost property phone the bus call centre on 474 0287.


Complaints

Lodge complaints or other feedback to the bus call centre. Include your full name, details of the time, date, particular service, fleet number and the driver's name or number (if possible). These details are listed on your bus receipt.


Overcharged?

Please check your receipt before moving away from driver. The driver is able to correct the transaction only until processing another fare. To obtain a refund contact the bus company.


Replacement GoCards

Cancel a lost or stolen GoCard as soon as possible to ensure it is not used by another person. The money on your GoCard can be made available to be transferred onto a new  card — phone 474 0827 for details.

Cards cannot be cancelled over the phone. You should come to the ORC office. Alternatively, phone us to arrange post, fax or emailing of the information required.

Proof of issue is required (the receipt or card’s paper wallet from when you were issued your card) or, alternatively, two forms of identification acceptable to ORC.

Once ORC staff cancel your old card the final balance will take 48 hours to transfer to your new card. A new card will cost $15 ($5 issue fee and $10 credit) which can be used immediately.  You can return after two days to load the previous balance on your new card.


Faulty cards

Follow the steps above for obtaining a replacement. If it is physically damaged, there is a charge of $5.00 for a new one. If the card is faulty, a free replacement will be issued.


Public holidays

Services will not operate on the following public holidays:

  • Christmas Day, Good Friday, Easter Sunday.

Public holiday timetables apply for:

  • January 1st, 2nd and associated observed statutory holidays
  • Waitangi Day, 6 February
  • Easter Monday
  • Anzac Day, 25 April
  • Queen’s Birthday Monday
  • Labour Day
  • Boxing Day, 26 December and associated observed Statutory Holidays.

Normal weekday services will apply on Otago Anniversary Day.


Extreme weather/snow days

In extreme weather, obtain information about any timetable changes from the Dunedin bus call centre, then check the ORC web site for regular updates.


Road closures

Road closures are listed on the Dunedin City Council’s website.

During road closures/detours, bus services are re-routed as close to normal routes as possible. When events close the central roadway between north and south entrances to Moray Place, the following detours will be put in place:

Buses travelling north to Normanby, Pine Hill, Opoho, Garden Village, and Maori Hill/Roslyn via the University will turn right off Princes Street into Moray Place, continue round the east side of Moray Place and turn right onto George Street and then continue on their normal routes. There will be temporary bus stops outside Bracken Court and in George Street just past the Moray Place intersection.

Buses travelling west to Brockville, Halfway Bush, and Wakari/Helensburgh will turn right off Princes Street into Moray Place and continue round Moray Place, past the Public Library and Town Hall, then turn right up into Stuart Street and continue on their normal routes. There will be temporary stops outside Bracken Court and in the parking bay outside the steps up to the Public Library on the west side of Moray Place.

Buses travelling south and to Bradford/Belleknowes, Balaclava and Kenmure will turn right off George Street into Moray Place at the Public Library corner and continue around the west side of Moray Place, turning right into Princes Street and then continuing on their normal routes. There will be temporary stops in the parking bay outside the steps up to the Public Library on the west of Moray Place and in Princes Street just past Otago House.

Alternative routes for major parades (e.g. Festival Procession) that close significant lengths of George and Princes Streets will be advertised, as will long-term detours resulting from roadworks.

Back to top

Divider
Otago Regional Council

70 Stafford Street
Private Bag 1954
Dunedin 9054

Call UsCall us Toll Free
Monday - Friday
8 am - 5 pm
0800 474 082
Email UsEmail Us
Contact DetailsView Full
Contact Details
Divider