Fares and Go Card - Dunedin

Dunedin Fares

Palmerston, Waikouaiti and Karitane Fares

Queenstown Fares

Bus Zones

Dunedin has a seven zone fare structure based on distance. The zone map shows zone boundaries.

Dunedin bus zone map

Go Card

GoCard is the integrated ticket for Dunedin and Queenstown urban bus services.
GoCard stores your money for travel on buses. There's no need to carry cash for the fare, and by using GoCard you'll automatically get a 10% discount on the cash fare. Charge it up, board the bus, your card is read, and you're away.

Get your GoCard on any GoBus (i.e. any Dunedin urban bus, or any Connectabus bus in Queenstown), from the Dunedin City Council Customer Service Centre in the Octagon, the Otago Regional Council office at either 70 Stafford Street, Dunedin or The Station, First Floor (upstairs), Corner Shotover and Camp Streets, Queenstown, or from the Connectabus kiosk in Camp Street Queenstown.

GoCard cost $5 each. Minimum deposit on a card is $10.

Remember to check your receipt before you move away from the driver. He/she can only fix a mistake before processing another fare. If you have been over-charged and the driver is unable to fix this, please contact the bus company.

How to replace a lost, stolen, broken or faulty GoCard

Lost your card or had it stolen?

To ensure a stolen or lost GoCard is not used by another person, you need to cancel the card as soon as possible. The money on your GoCard can be transferred onto a new card - phone the Council first (Dunedin (03) 474 0827 or Queenstown (03) 442 5681) if you want to check whether the balance is worth cancelling your card.

We cannot cancel cards over the phone. You need to come to an ORC office, listed below. If you have trouble getting to our office, phone our front desk staff and they can make arrangements for you to post, fax or email the details required.

Bring proof of purchase of your card, either the receipt and card’s wallet from when you first purchased your card or, alternatively, two forms of identification.

Although Reception staff will cancel your old card at the time of your visit, the final balance of the card takes 2 days to transfer to your new card.
You will be charged $5 for a new card.
You may ask us to post you the newly issued card once the money has been transferred to it or you can return in two days time to collect the new card.

Want to replace a broken or faulty card?

You need to follow the steps above for obtaining a replacement.

If the card is physically damaged, you will be charged $5 for a new card. If the card has simply stopped working, your replacement card will be free.

ORC offices that can cancel and replace GoCards are:

• Dunedin: Otago Regional Council Office at 70 Stafford Street.
• Queenstown: to The Station, corner of Camp and Shotover Streets, upstairs

Read Go Card Terms and Conditions

Concession Fares

The following concessions are available on contracted GoBus services in Dunedin and Queenstown:

A 10% discount on the equivalent cash fare for all passengers using GoCard.

A 25% GoBus Extra discount on the adult cash fare, available to those with a GoCard and either an ORC authorisation card or a SuperGold Card (this discount is instead of, not additional to, the 10% GoCard discount).

Free off-peak travel, between 9am-3pm and after 6.30pm on weekdays and all day on weekends and public holiday, available to SuperGold cardholders.

Children up to and including the age of four must be carried for free.

Eligibility for a GoBus Extra concession includes those on a widow’s and permanent invalid’s benefit, those eligible for NZ Superannuation, holders and qualifying members of the Royal Foundation of the Blind or the Association of Blind Citizens of New Zealand Inc. GoBus Extra Authorisation cards are available at the Otago Regional Council. Passengers must show their authorisation card when using their GoCard to obtain the GoBus Extra concession. GoBus Extra is not available on a cash fare.

Concession and  SuperGold Card free travel can only be obtained through GoCard.

Operators are free to offer their own concessions, for example: daily and monthly passes. Check with each operator to see what is available. Mosgiel Coach Services offer such a concession on the Concord-Kaikorai Valley-University service. Ask the driver for details or phone 489 4800.

For details of other Queenstown Concession Fares visit the Connectabus website

Super Gold Card information

How to get a GoBus Extra card

The GoBus Extra card provides authorisation for a bus driver to charge a GoBus Extra concession – 25 percent off the adult cash fare.

To obtain a GoBus Extra card, visit:

• Dunedin: Otago Regional Council Office at 70 Stafford Street
• Queenstown: The Station, corner of Camp and Shotover Streets – upstairs.

Reception staff will prepare the card for you on the spot. This takes only take a few minutes.

GoBus Extra is available to:

• Those on a widows benefit
• Those on a permanent invalid benefit
• Sight-impaired members of Royal Foundation of the Blind or the Assn of Blind Citizens of NZ
• Those eligible for NZ Superannuation.

You must bring these documents to the Council office:

• Bring a recent letter or document (less than 2 months old) from WINZ showing your full name, benefit number and stating your benefit type.
• Bring a recent letter or document (less than 2 months old) from your agency showing your full name and stating you are a qualifying member of that agency.
• If you have a SuperGold card, you do not need a GoBus Extra authorisation card. Otherwise, bring a copy of your birth certificate or passport, to verify your age.

To obtain the GoBus Extra concession, you need to show the card to the driver AND use a GoCard – available from ORC offices of bus drivers for $5.