General Information

Concessions

The following concessions are available on contracted GoBus services. A 10% discount on the equivalent cash fare for all passengers using GoCard.

25% discount on the adult cash fare is only available to beneficiaries using GoCard. Children up to and including the age of four must be carried for free.

Eligibility for a beneficiary concession includes those on a widow’s and permanent invalid’s benefit, "Superannuation card" holders and qualifying members of the Royal Foundation of the Blind or the Association of Blind Citizens of New Zealand Inc. Beneficiaries are required to show their authorisation card when using their GoCard to purchase tickets. Authorisation cards are available at the Otago Regional Council. Holders of SuperGold cards are eligible for free off-peak travel. Off-peak travel includes 9am-3pm and after 6.30pm on weekdays and all day on weekends and public holidays.

Optional Concessions

Operators are free to offer their own concessions, for example: daily and monthly passes. Check with each operator to see what is available.

School bus services

For school pupils wanting an ID card to prove eligibility for the child fare, contact the school in the first instance.

For information about bus services organised by schools, please contact the school directly.

Public Holidays

Queenstown

Queenstown buses run as usual on public holidays.

Dunedin

Services will not operate on the following public holidays:

Public holiday timetables apply for:

Because Otago Anniversary Day is observed inconsistently, notice of the services to be provided will be published in the Otago Daily Times public notices in the week(s) prior to its various observances.

Street Closures - Dunedin

In the event of road closures and/or detours caused by roadworks, bus services will be re-routed as close to normal routes as possible.
When events/parades close the central roadway between north and south entrances to Moray Place, the following detours will be put in place:
Buses travelling north to Normanby, Pine Hill, Opoho, Garden Village, Maori Hill/Roslyn via the University will turn right off Princes Street into Moray Place , continue round the east side of Moray Place and turn right onto George Street and then continue on their normal routes. There will be temporary bus stops outside Bracken Court and in George Street just past the Moray Place intersection.

Buses travelling to Brockville, Halfway Bush, Wakari/Helensburgh will turn right off Princes Street into Moray Place and continue round Moray Place, past the Public Library and Town Hall, then turn right up into Stuart Street and continue on their normal routes. There will be temporary stops outside Bracken Court and in the parking bay outside the steps up to the Public Library on the west side of Moray Place.

Buses travelling south and to Bradford/Belleknowes, Balaclava and Kenmure will turn right off George Street into Moray Place at the Public Library corner and continue around the west side of Moray Place, turning right into Princes Street and then continuing on their normal routes. There will be temporary stops in the parking bay outside the steps up to the Public Library on the west of Moray Place and in Princes Street just past Otago House.

Alternative routes for major parades (e.g. Festival Procession) that close significant lengths of George and Princes Streets will be advertised, as will long-term detours resulting from roadworks.

Bus running times

Apart from the initial departure point on each inward/outward bus service, times shown in the bus timetable are estimates only. Any time shown for an intermediate stop is only a guide, although every endeavour will be made to keep to the times and routes set out in the timetable.

When waiting for a bus at any stop other than a terminus, passengers should ensure they allow for the possibility that a bus might be running two or three minutes early. Otago Regional Council accepts no responsibility for any loss or expense incurred by any person because of delay or irregularity which may occur for any reason whatsoever.

Wheelchair accessible buses

From 1 July 2010, all contracted buses in the Dunedin urban public transport network are wheelchair accessible (apart from the 5.15pm weekday bus to Ravensbourne hills). Commercial operators may choose to run non-accessible buses, however. Those routes which are commercial are: