Free public transport for eligible SuperGold Card holders
What times are 'off-peak'?
Councils will be funded for SuperGold Card holders who travel between the hours of 9am to 3pm and from 6:30pm to the end of service on weekdays, and any time on weekends and public holidays.
Do card holders need to show bus drivers or conductors any identification?
In Otago they need to show their SuperGold Card and a GoCard. No other identification is required. Other forms of identification will not be accepted if the person does not have a SuperGold Card or a GoCard.
Can bus drivers or conductors ask card holders to provide any other information?
They will ask how far the card holder is traveling - this is to record the correct fare for the operators reimbursement entitlement and to help monitor the use of services by SuperGold Card holders.
Does a bus driver/conductor have to accept all SuperGold Cards?
Yes, but if they have good cause to suspect misuse of a SuperGold Card they may request a second ID. Fraudulent use of a SuperGold Card will be reported to the Ministry of Social Development for investigation.
Is free travel also available for long distance travel?
The scheme does not include interregional or Inter City Travel. For information on eligible services in other regions see: www.supergold.govt.nz.
Does this scheme apply to Total Mobility?
No. The SuperGold Card concessions target scheduled off-peak public transport services only.
Do International pensioners receive this concession?
No. This policy is only for New Zealand residents who hold a SuperGold Card.
Are SuperGold Card holders entitiled to free off- peak travel in other regions?
Card holders will be entitled to free off-peak travel on participating public transport services within other regions.
Will there be any differences in the free services offered from region to region?
Yes. Regions already have different existing public transport services, including the modes, frequency of services and area coverage. There will also be differences in availability, particularly between urban and rural areas. For detailed information on the free services available in a particular area, contact the local council or regional council.
Who is funding the free off peak travel?
The Ministry of Social Development (MSD) is the lead government agency for this project, with support from the Ministry of Transport (MoT) and the New Zealand Transport Agency (NZTA). In Dunedin the Otago Regional Council is responsible for delivering the services. NZTA is allocating funding for the services.
How can I get a SuperGold Card?
Contact the SuperGold Card Centre on 0800 25 45 65, e-mail info@supergold.govt.nz or download a copy of an application from www.supergold.govt.nz. You can also apply for a card at any Work and Income Service Centre.