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Clean Heat Clean Air

If you live in Central Otago or Milton and want to improve your home heating and air quality we may be able to help you make the switch.

If you are a homeowner in Arrowtown, Cromwell, Clyde, Alexandra (Air Zone 1) or Milton, you may be eligible for our assistance programme to help you replace your old, non-compliant burner with a new, compliant wood burner or heating appliance.

The benefits of clean heating include:

  • healthier and safer for you and your family
  • easier and more convenient to use
  • more efficient than older-style heating
  • provide increased comfort throughout your home
  • improve the air quality in your neighbourhood

You are eligible for the Clean Heat Clean Air subsidy if:

  • you own a home in the air zone 1 towns of arrowtown, cromwell, clyde and alexandra, or the air zone 2 town of milton
  • your home was built before the year 2000
  • your burner does not meet the air plan regulations and you agree to its removal or decommissioning by an approved orc contractor
  • you agree to install an approved clean heating appliance or approved wood burner.

What can I install?

To meet your home heating needs, the Clean Heat Clean Air programme offers a selection of approved clean heating appliances including heat pumps, pellet burners, flued and un-flued gas heaters/fires, and approved wood burners.

This doesn’t mean that you should say goodbye to cozy nights by the fire – approved wood burners are an option. Any new wood burner installed in Air Zone 1 and Milton must have an emission discharge rating of less than 0.7g/kg of fuel burnt and a thermal efficiency (how well it burns fuel) of no less than 65%.

You can find a complete list of approved home heating appliances here.

How much is the subsidy?

As of 1 July 2013, approved applicants can receive the subsidy value of:

Community Services Card Holder $2,000
General Income $1,500


How to apply for the subsidy

  1. You contact an ORC-approved heating contractor in your local area (see below).
  2. The contractor will arrange a site visit to assess your burner.
  3. They will provide you with a quote – this will include Clean Heat Clean Air subsidy deduction.
  4. They will arrange the removal and disposal of your old appliance.
  5. The contractor will install your new heating appliance and organise any building permits from the
    local council, if required.
  6. Enjoy your new, clean heating appliance.

Our approved contractors

You are not limited to these heating contractors listed below. If you wish to use a contractor not currently listed, please ask the contractor to contact us to see our service contract requirements.


  • Mitre 10 Mega Queenstown
  • AirMax Refrigeration and Air Conditioning Ltd
  • Queenstown Plumbing
  • Campbell Electric


  • McLellan’s Plumbing and Heating
  • Hayes Building & Construction
  • Air Con Heat Pumps Otago
  • Mitre 10 Cromwell


  • McLellan’s Plumbing and Heating
  • Central Otago Mitre 10
  • Air Con Heat Pumps Otago


  • McLellan’s Plumbing and Heating
  • Central Otago Mitre 10
  • Air Con Heat Pumps Otago
  • Central Refrigeration and Air Conditioning Ltd


  • HeatCo Ltd
  • Milton Hammer Hardware
  • Rayners Ltd
  • Southern Plumbing & Heating Ltd
  • The Dunedin Fireplace Ltd
  • CT Electrical Ltd


  • Roslyn Mowers & Heating Ltd
  • Yunca Heating
  • Smart Energy Solutions
  • Otago Pellet Fires
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