Queenstown Lakes District

More than 39,000 people call the Queenstown Lakes District home, and even more see it as a perfect holiday destination. The Queenstown Lakes District Council (QLDC) estimates that at capacity Queenstown holds 34 visitors for every 1 resident.


The Queenstown Office


Frequently Asked Questions

We’re on Level 1 of Alta House at 1092 Frankton Road, Frankton Junction.

The office is open from 8:30am to 5pm, Monday through Friday.

We’re closed on public holidays.

Yes. Outside the front of Alta House there is mobility parking. There is a ramp from the pavement to the ground floor, and then an elevator from the ground floor to the first floor where the office is located.

  • General enquiries on all council information.
  • Pay ORC rates.
  • Pay invoices and accounts.
  • Purchase and top-up public transport GoCards.
  • Request for information.
    • Copies of publications and reports.

This office is cashless, so all payments must be made by eftpos or credit card.

There are lots of customer parking spaces available at Terrace Junction with free parking for 60 minutes or 120 minutes.


Related Information

Your Otago Regional Council Representatives

Queenstown Buses

Queenstown Lakes District Council

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