Fares and GoCards

Fares

To work out how much you’ll pay for each trip, use the zone map to count the number of zones you will travel through, including the ones you start and finish in. E.g.  St Clair to Cargill’s Corner = 1 Zone, St Clair to Octagon = 2 Zones St Clair to Normanby = 3 zones.  For journeys including 2 trips see transfer rule below.

Bus Zones

Children under 5 years old travel for free.

Child fare applies to children 5-15 years old, and secondary school students 20 and under with valid ID. 

 

GoCard

Zones travelled Adult Child Tertiary student / other concessions
1 $1.92 $1.15 $1.72
2 $2.53 $1.52 $2.28
3 $4.44 $2.66 $4.00
4 $7.58 $4.55 $6.82
5 $11.41 $6.85 $10.27

 

 

Cash

Zones travelled Adult Child
1 $2.60 $1.60
2 $3.40 $2.10
3 $6.00 $3.60
4 $10.20 $6.10
5 $15.30 $9.20

Fares from 18 September 2017 are the same as previous fares.
Fares are subject to annual review and we'll advertise any changes.

 

GoCards

GoCards are a great way to get the most out of your journey – you pay less than a cash fare and get a transfer within the same zone within 30 minutes of getting off (i.e. your second trip will be discounted by 1 zone). Get your GoCard from your driver on urban buses, our offices at 70 Stafford St, Dunedin City Council, or University Bookshop.

GoCard FAQs

$5 to set up, with a minimum top up of $10.

  • Your bus driver
  • Otago Regional Council, 70 Stafford St
  • Dunedin City Council, Customer Service Centre in the Octagon
  • University Bookshop, 378 Great King St.

You can ask your bus driver to load money onto your card or top-up at any of the places listed above below:

  • Otago Regional Council, 70 Stafford St
  • Dunedin City Council Customer Service Centre in the Octagon
  • University Bookshop, 378 Great King St

To top up on a bus you will need to pay in cash. If you want to top up with eftpos you will need to go to one of the locations listed above.

Check your receipt before moving away from the driver. The driver can’t correct the transaction after processing another fare.

If you go to use your GoCard on a bus and your card is declined, you’ll need to pay for your travel by cash.

You can get a replacement card by visiting our customer service centre at 70 Stafford Street. We may also be able to transfer the credit balance from your damaged card to your new card. In order to do this, we require:

  • Two forms of ID (for example drivers licence, passport, EFTPOS card with your name on it, or another card such as a library or community services card).
  • Your damaged GoCard. If the number from the damaged card is worn off, we may require proof of purchase. For example, the brochure that your card was issued with or the issue receipt received at time of purchase.

 

If you require a replacement GoCard in the interim, you will need to purchase this and top it up. If the card is faulty, there will be no charge for a replacement card, however if the card is visibly damaged from use, a replacement card can be purchased for $5.00.

 

It will take up to 72 hours for our system to update with the final credit balance on a damaged card. Our customer service team will let you know when you are able to come back to get that balance transferred onto your replacement card.

You can get a replacement card by visiting our customer service centre at 70 Stafford Street. We are able to transfer the credit balance from your lost or stolen card to a new card. In order to do this, we require:

  • Two forms of ID (for example drivers licence, passport, your name on an EFTPOS card with your name on it, or another card such as a library or community services card)
  • We require proof of purchase. For example, the brochure that your card was issued with or the issue receipt received at time of purchase.

 

It will take up to 72 hours for our system to update with the final credit balance to transfer to your new card. Our customer service team will let you know when you are able to come back to get that balance transferred onto your replacement card or additional card.

Yes, bus drivers will accept cash, although it costs less to ride with a GoCard.

  • Tertiary students with valid ID (tertiary student concession applies to Otago University, Otago Polytechnic and English Language Partners Dunedin)
  • GoCard extra holders
  • SuperGold card holders at peak  travel times (SuperGold card holders travel free with GoCard off-peak, 9am-3pm and after 6.30pm).

Both GoCard and SuperGold cards must be shown.

You may be eligible for a GoCard Extra, allowing you to access concession fares with GoCard, if you:

  • those who would have been entitled to the widow's benefit and are now receiving the Sole Parent Support payments and who also have a permanent disability preventing them from work
  • receive a Supported Living Payment and have a permanent disability
  • are a sight-impaired member of the Blind Foundation or the Association of Blind Citizens of NZ
  • are eligible for NZ Superannuation but do not have a SuperGold card.

Please visit the Regional Council or call us (03 474 0827) for more details or to apply.

In order to use your SuperGold Card for free off-peak travel you will need to present a GoCard. The GoCard can be issued to you free of charge by the bus driver. When you get on the bus for free off-peak travel you need to show the driver your SuperGold Card and GoCard.

Off-Peak hours are 9am to 3pm and from 6:30pm onwards on weekdays, and any time on weekends and public holidays.

You will need to have some money loaded on your GoCard if you want to travel during peak hours. Minimum top-up is $10


Use of GoCard is subject to standard terms and conditions available here.

Back to top
Online Maps & Data: