We want to know what you think about the Orbus On Demand service!
Whether you use it or not, we want to know your thoughts.
Feedback closes Friday, 14 August 2026
Tell us your thoughts about the Orbus On Demand Mosgiel service
Orbus On Demand is a flexible, bookable rideshare bus service for people travelling around Mosgiel, Wingatui, East Taieri and Kinmont.
Instead of following a fixed route or timetable, you simply book a trip when you need it using the Orbus On Demand app or by calling our customer services team on 0800 672 8736 (weekdays, 8am–6pm).
The service uses a wheelchair-accessible electric bus and operates between nearly 100 designated pick-up and drop-off points across the area.
You'll be directed to the closest pick-up point when you book, and your journey may be shared with other passengers. Trips can be booked from 30 minutes prior and up to seven days in advance.
The service runs Monday to Friday, 8am–6pm (excluding public holidays), and standard Dunedin bus fares and concessions apply.
You can pay with your Bee Card or cash.
Feedback closes at 11.59pm on Friday, 14 August 2026
Post completed forms by Friday, 14 August 2026, to:
Otago Regional Council Private Bag 1954 Dunedin 9054
Scan and email it to:
Drop it off in person to:
Otago Regional Council — Aonui, 180 High St, Dunedin
Mosgiel Library (collection box) — 7 Hartstonge Avenue
Call us Mon–Fri 8am–5pm
Orbus Dunedin
Orbus Queenstown
