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Welcome to On Board with Orbus, your source of news and information about Dunedin and Queenstown's bus networks and the Bee Card 🐝🚍
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Public transport in Alert Level 3 is still for essential travel.
Everything you need to know for COVID Alert Level 3
and what to expect for Alert Level 2
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COVID Alert Level 3 Timetable informationIn Dunedin in Alert Level 3 all routes will continue to run a Saturday service during the week with the exception of two services, route 1 Palmerston and 80/81 Mosgiel Circuit, which are operating their normal timetables. The weekend timetable is unchanged.
Some timetable information cannot be changed during this temporary COVID response. The website timetables and E-Stops at the Hub are up to date for Dunedin and Queenstown timetables are available in PDF here. However, we are unable to change the street timetables, Google Maps and Transit.
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Public transport in Queenstown will continue to operate with a reduced service in Alert Level 3 for essential travel. Check the timetable here.
We’ve now also put QR codes at the Frankton Hub and the Stanley St stops. These are not instead of the COVID QR codes on the bus. Both should please be scanned.
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Tips for Alert Level 3Bus travel is NOT free (unless travelling with an off-peak SuperGold concession).
If you usually top up with cash on the bus, please try to register your Bee Card and top up online instead to avoid cash transactions. You can also order a card online. It’s easy, and we need to keep our drivers safe. We have “How To” videos in the COVID FAQs section of ORC’s public transport webpages, at www.ORC.govt.nz/Orbus.
If you do need to pay by cash, please enter at the back as per current regulations, and tell the driver you need to top up. Try to keep your distance and if you are topping up your card, top up with a large amount if possible, to avoid topping up again.
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 Back door entry, tag on/off at the back door reader. If you need to use the front door, please signal to the bus driver when the bus arrives that you need the bus to kneel so you can enter at the front door.
 Scan the COVID QR codes provided. If you don’t have the official COVID tracker app, keep a manual diary of your travel.
 You must wear your mask. Remember, some drivers are exempt from wearing a mask if it affects their ability to drive.
 When you are waiting for the bus, keep a 2 metre distance from other waiting passengers. |
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What will Alert Level 2 look like?
Orbus will likely go back to the usual, pre-COVID-19 timetable and frequency as the remainder of school children return to school. However, passengers and drivers will need to keep a safe distance on the bus which will reduce how many people we can take on the bus.
During last year's COVID Alert Level 2, we monitored demand to ensure there was capacity on popular routes and for school peak times. We asked people who were able to, to travel off-peak to ease the pressure.
Unless you are travelling with a bubble buddy, you'll need to keep the seat next to you free, and keep a 2m distance when queuing for the bus.
Last year, entry/exit was still via the rear doors. Masks will remain mandatory, and tracking your travel will be even more important now.
We expect this COVID Alert Level 2 will be similar, but we will update the website, Facebook and Transit. |
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Finding Orbus COVID informationAll of your COVID Orbus information is on our website at www.orc.govt.nz/Orbus and on Facebook at www.facebook.com/OrbusQT and www.facebook.com/OrbusDN. The Dunedin news app My Little Local has a COVID button under transport and we are updating radio stations and the transit app with notifications.
All of our customer service points are closed, but people can still get in touch by calling our 24/7 phone line, 0800 ORBUSDN (0800 672 8736), 0800 ORBUSQT (0800 672 8778), or during business hours by emailing customerservices@orc.govt.nz.
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