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Contact Us

Contact Us


Freephone - 0800 474 082

Monday - Friday 8am to 5pm.  

Pollution hotline (24/7) - 0800 800 033

If you observe an instance of pollution to water, air, or land in Otago, use the Pollution Hotline to report it. Your call will be dealt with in complete confidence.

Report incidents as soon as possible after you see them. Timely reporting and evidence helps us to take action. Otago is a big region, and we depend on the public to let us know when pollution occurs.  If you can, take some photographs and email them with your report to pollution@orc.govt.nz – your details will remain confidential.

How do we deal with reports of pollution

Water Info - 0800 426 463

Read more about our Water Monitoring.

Email Us

Send us a message using our online contact us form.


Office locations

Our Dunedin and Alexandra offices are open Monday - Friday 8am to 5pm.

Dunedin office

70 Stafford Street,
Private Bag 1954,
Dunedin 9054

Phone: 03 474 0827
Freephone: 0800 474 082
Fax: 03 479 0015

Alexandra office

William Fraser Building
Dunorling Street
Alexandra 9320

Phone: 03 448 8063
Fax: 03 448 6112

Balclutha (depot)

Hasborough Place
Balclutha 9230

Phone: 03 418 2031
Fax: 03 418 2032

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