Contact Us

Contact Us

Freephone - 0800 474 082

Phone - 03 474 0827 

0800 800 033

If you observe an instance of pollution to water, air, or land in Otago, use the Pollution Hotline to report it. Your call will be dealt with in complete confidence.

Report incidents as soon as possible after you see them. Timely reporting and evidence helps us to take action. Otago is a big region, and we depend on the public to let us know when pollution occurs.  If you can, take some photographs and email them with your report to pollution@orc.govt.nz – your details will remain confidential.

How do we deal with reports of pollution

0800 426 463

Read more about our Water Monitoring.

Dunedin

0800 ORBUSDN (0800 672 8736)

 

Queenstown

0800 ORBUSQT (0800 672 8778)

Send us a message using our online contact us form.

  

Office locations

 

Dunedin Office

Monday to Friday. 8am to 5pm.
Closed on public holidays.

Otago Regional Council
70 Stafford Street,
Private Bag 1954,
Dunedin 9054

  • General enquiries on all council information
  • Pay ORC rates
  • Pay invoices and accounts
  • Purchase and top-up public transport GoCards
  • Specialist ORC consent services
  • Request for information
    • Copies of publications and reports

  

Alexandra Office

Monday to Friday. 8.30am to 5pm.
Closed on public holidays.

William Fraser Building
Dunorling Street
PO Box 44
Alexandra 9340

  • Pay ORC rates
  • Specialist ORC consent services

   

Queenstown Office

Monday to Friday. 8.30am to 5pm.
Closed on public holidays.

Terrace Junction
1092 Frankton Road
Queenstown 9300

 

  • General enquiries on all council information
  • Pay ORC rates
  • Pay invoices and accounts
  • Purchase and top-up public transport GoCards
  • Request for information
    • Copies of publications and reports

  

Depots

By appointment only please.

We have staff located at depots throughout the region.
Please note that depots do not service general enquiries or accept payments. Please contact us by email or phone for guidance or general enquiries.

 

Hasborough Place
Balclutha 9230

173 Dukes Road North
North Taieri

32 Ribble Street
Oamaru 9400

54 Tiverton Street
Palmerston 9430

14 Rogers Street
Cromwell 9310

185 Riverbank Road
Wanaka 9382

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