Contact Us

Contact Us


Freephone - 0800 474 082

Phone - 03 474 0827

Monday - Friday 8am to 5pm.  

Pollution hotline (24/7) - 0800 800 033

If you observe an instance of pollution to water, air, or land in Otago, use the Pollution Hotline to report it. Your call will be dealt with in complete confidence.

Report incidents as soon as possible after you see them. Timely reporting and evidence helps us to take action. Otago is a big region, and we depend on the public to let us know when pollution occurs.  If you can, take some photographs and email them with your report to – your details will remain confidential.

How do we deal with reports of pollution

Water Info - 0800 426 463

Read more about our Water Monitoring.

Email Us

Send us a message using our online contact us form.


Fax Us

Fax number: 03 479 0015


Social Media


Otago Regional Council

Orbus Queenstown

Otago Regional Council Bus Services




Office locations

Our Dunedin, Alexandra and Queenstown offices are open Monday - Friday 8am to 5pm.

Principal Office

Otago Regional Council
70 Stafford Street,
Private Bag 1954,
Dunedin 9054

District Offices

Alexandra Office

William Fraser Building
Dunorling Street
PO Box 44
Alexandra 9340

Queenstown Office

Terrace Junction
1092 Frankton Road
Queenstown 9300



Depots by appointment only please

We have staff located at depots throughout the region.
Please note that depots do not service general enquiries or accept payments. Please contact us by email or phone for guidance or general enquiries.


Balclutha Depot

Hasborough Place
Balclutha 9230


Taieri Depot

173 Dukes Road North
North Taieri


Oamaru Office

32 Ribble Street
Oamaru 9400


Palmerston Depot

54 Tiverton Street
Palmerston 9430


Cromwell Depot

14 Rogers Street
Cromwell 9310


Wanaka Depot

185 Riverbank Road
Wanaka 9382

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