Investigations into incidents on the Queenstown Lakes District Council (QLDC) wastewater treatment site have been the highest priority investigation for ORC. Compliance monitoring is ongoing to ensure that QLDC achieves compliance with consent conditions which cover the operation of the wastewater site.
Any incidents on the site are ORC’s highest priority investigation and are taken very seriously. All compliance investigations need to be thorough and to a high standard and in undertaking their investigations ORC has ensured this happens.
As part of ongoing investigations ORC has sought technical specialist advice around the site since July 2024.
As of 4 April 2025, ORC has undertaken the following compliance actions:
2 x Abatement notices
10 x Infringements issued
Written notice and fine (set as between $300-$1000 in the regulations).
1 x Enforcement Order
This is an Order by the Court requiring a person to take or stop actions within a set time. More information on this is provided below.
Regular Monitoring
As of 22 January 2025, ORC lodged an application with the Environment Court seeking an Enforcement Order against the QLDC around aspects of its operation of the Shotover Wastewater Treatment Plant, near Queenstown, which QLDC owns and operates.
On 9 June 2025, the Environment Court approved the application for an Enforcement Order and issued their decision. This Order requires QLDC to undertake a number of actions aimed at achieving compliance on site. ORC will monitor compliance with the Order.
Any future compliance action relating to the operation would occur in line with ORC’s Compliance and Enforcement Policy and the tools available to the Council under the Resource Management Act 1991.
January 2025
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June 2025
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Decision No. [2025] NZEnvC 178 in the matter of the resource management act 1991 and an application under s316 of the act between Otago Regional Council (env-2025-chc-001) (applicant) and Queenstown Lakes District Council (respondent)
The Otago Regional Council has lodged an application with the Environment Court seeking an Enforcement Order against the Queenstown Lakes District Council around aspects of its operation of the Shotover Wastewater Treatment Plant, near Queenstown, which QLDC owns and operates.
Following an application for an Enforcement Order over the Shotover Wastewater Treatment Plant, the Environment Court released its decision yesterday.
Following QLDC’s decision to use powers under s330/330A of the RMA to undertake emergency works at the Shotover Wastewater Treatment Plant, we have established a consistent sampling schedule, alongside more frequent State of the Environment water quality monitoring at our Chard Road site on the Kawarau River.
The ORC sampling sites are:
The above sites have been chosen so that any impacts on the Shotover and Kawarau can be monitored. Samples will be taken by ORC staff in line with sampling processes. Results will be analysed at an independent lab.
Result of monitoring undertaken by ORC at the new sites will be uploaded here. Before being uploaded any results need to be returned from the lab and checked by staff2.
Any results and data shown here, have not been interpreted by staff and are no indication of any compliance status, any environmental effect or any compliance action.
The additional monitoring by ORC, is as well as monitoring that QLDC needs to do under their resource consent, enforcement order and extra monitoring they are doing.
2. Results may not be uploaded to the website until 10 plus days after a sample is taken due to lab processing times and the need to consider if the results are evidence.
ORC has been taking weekly samples on site since before Christmas 2024 (find out more under our FAQ section below), with this moving to monthly on-site samples from 11 August 2025.
July 2026
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June 2026
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May 2026
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April 2026
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March 2026
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February 2026
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January 2026
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January 2026
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December 2025
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December 2025
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December 2025
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December 2025
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December 2025
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November 2025
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October 2025
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September 2025
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July 2025
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July 2025
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July 2025
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July 2025
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June 2025
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June 2025
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June 2025
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June 2025
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June 2025
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May 2025
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May 2025
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May 2025
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May 2025
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April 2025
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April 2025
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April 2025
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17 April 2025
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10 April 2025
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15 April 2025
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10 April 2025
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10 April 2025
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January 2025
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February 2025
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February 2025
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February 2025
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March 2025
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March 2025
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March 2025
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March 2025
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Existing State of the Environment Monitoring data is available on the Environmental Data Portal for Kawarau at Chard Road. This site is located on the Kawarau River and is monitored as part of Council’s State of the Environment monitoring programme. The frequency of the sampling at this site has been increased from monthly to weekly, to ensure the community has access to more frequent monitoring results.
This information shows water quality monitoring undertaken by QLDC at the Shotover Wastewater Treatment Plant. Sampling is required under resource consent conditions and the Enforcement Order to track performance and ensure compliance.
Under the conditions of their resource consents QLDC are required to undertake sampling for specific parameters and return these results to ORC. These results are then measured against the consent conditions. Charts showing these results can be downloaded below.
All charts have both limits and data in them. Limits are shown as lines, while actual data values that relate to those limits are shown as dots. These dots can be either red or blue. Raw data values are shown in purple.
12-month mean: The annual mean is the average value of a water quality parameter over a year. It is calculated by summing all the measurements taken throughout the year and dividing by the number of measurements. This provides a general indication of the water quality over the year.
12-month 95th percentile: The 12-month 95th percentile is a statistical measure that indicates the value below which 95% of the measurements fall over a 12-month period. This means that only 5% of the measurements exceed this value. Even if current results are below the compliance threshold, high 95th percentile values can affect compliance for the entire 12-month period.
Geomeans: The geometric mean (geomean) is a type of average that is calculated by multiplying all the measurements together and then taking the nth root (where n is the number of measurements). It is less affected by extremely high or low values compared to the arithmetic mean, making it useful for assessing water quality parameters that can vary widely, such as E. coli.
Any results and data shown here, are no indication of any compliance status, any environmental effect, or any compliance action.
QLDC is the plant owner and operator and must comply with their consent obligations and take actions on the site to do this. This includes monitoring of discharges which QLDC are required to undertake and return to ORC.
ORC has been regularly undertaking testing to monitor compliance with consented limits and conditions. This occurred at a standard series of locations to enable trend data to be collected. Testing included investigation of E. coli – Escherichia coli, TBOD – Total Biochemical Oxygen Demand, TN – Total Nitrogen, and TSS – Total Suspended Solids.
The samples were analysed based on consents parameters, and, where appropriate, other parameters used to detect wastewater. Sampling is completed by ORC staff in line with sampling procedures and analysed in an independent lab.
From 7 April 2025 a new set of standardised sampling locations were set up to specifically monitor the discharge on site. You can find out more about this monitoring programme in the sections above. These sites were sampled weekly until 11 August and they are now sampled monthly along with a site inspection.
From August, ORC will be doing monthly testing on site to monitor compliance with consented limits and conditions and the Enforcement Order rather than weekly. This will happen at the standard series of locations to enable trend data to continue to be collected. Testing included investigation of E. coli – Escherichia coli, TBOD – Total Biochemical Oxygen Demand, TN – Total Nitrogen, and TSS – Total Suspended Solids. The samples are analysed based on consents parameters, and, where appropriate, other parameters used to detect wastewater. Sampling is completed by ORC staff in line with sampling procedures and analysed in an independent lab.
Under the Enforcement Order, QLDC is required to undertake monitoring on site. ORC will audit this monitoring and the results regularly to ensure that they are compliant and to check for any impacts on waterways. These results will continue to be supplied on this webpage.
ORC will continue to monitor the Kawarau River at Chard Road State of the Environment Monitoring site once a week to ensure the community has access to frequent monitoring results and to continue to provide information to downstream water users.
Yes, ORC has been undertaking inspections to monitor the site and monitoring the results of sampling undertaken.
Now that the Enforcement Order is in place as well as the monitoring required under the resource consent QLDC are now required to undertake a wide range of monitoring and supply these results to Council. Staff have reviewed what QLDC are required to do under their Enforcement Order; what the results of our monitoring programme to date have shown and balanced this against the continued need to provide information and confidence to the public. With this in the mind the monitoring for the site has changed to monthly compliance sampling on site and the continuation of weekly monitoring of the Kawarau river at Chard Road will continue.
The approach to monitoring will be looked at again once any decision is reach on the consent; if there are impacts on the environment or upgrades are made on site.
You can download the result sheets from the testing sample results above.
On 31st March, samples were taken from the discharge channel itself and upstream and downstream in the Shotover River. These samples showed E. coli levels of 730 CFU (colony-forming units) per 100 mL of water in the discharge channel and 370 CFU/100 mL at the downstream location.
These higher E. coli results are not a reliable indication of the treatment performance of the Shotover WWTP, as they were taken after the discharge left the treatment process and were likely affected by the first flush of any natural materials in the channel, such as rabbit droppings and decaying vegetation.
The sampling round conducted on 7th April 2025 was more extensive and included the final discharge at the official sampling point downstream of the UV tertiary treatment stage as well as the discharge channel and other upstream and downstream locations (refer official map). The Shotover final effluent (IN25.0273B) sampled at the official point post-UV was fully compliant with the consent limit of 260 CFU/100 mL, showing an extremely low result of less than 1 CFU/100 mL. The sample taken in the discharge channel 7th April 2025 showed E. coli was 4 CFU/100 mL. For comparison, in New Zealand, the drinking water standard for E. coli is less than 1 CFU/100 mL.
The discharge to the Shotover is being undertaken via Emergency Works provisions provided under s330 of the RMA. The decision to use this power, was made by QLDC. Any questions on this must be directed to QLDC.
This means that there is not currently a consent or application in place for this activity with specific limits. Subject to affects being ongoing, QLDC must apply for one within 20 working days of notifying ORC of emergency works.
When a consent application is received that relates to the emergency works, or any other short-term application for the site then ORC will know more about how the discharge will be managed. If and when an application is received and accepted for processing by ORC, a notification assessment will be undertaken to determine whether the application can be processed on a non-notified basis, or whether it should be limited notified or proceed with full public notification.
Any QLDC application for retrospective consent, or consents around SWTP operations will be viewable online shortly after it's lodged with ORC. ORC will not comment on an application while it is being assessed.
Once the application is online this does not mean it is open for submissions or feedback – it will be online for information and awareness. Any decision on public notification and submissions will be made in line with the RMA.
The timeline to process an application depends on whether additional information is required and whether the application is notified or non-notified.
Questions been raised about the impact of the discharge on the Shotover and Kawarau Rivers and what role dilution plays.
We can compare the volume and contaminant concentrations of the treatment plant discharge with the flow in the rivers to better understand the impacts.
One way to assess the impact of an activity on a river is to look when the flow is lowest, and the river is most vulnerable to impacts. A common way to do this is by calculating the average flow of a river during the lowest 7 days of the year. In the Shotover River this 7-day low flow is approximately 14 m3/s or 14 ‘cumecs’.
Per the discharge consent, ‘the volume of wastewater discharge shall not exceed an annual average of 11,238 m3/day’. This equates to an average flow of 0.130 m3/s, or 130 Litres per second. The ratio or ‘dilution factor’ between the plant discharge and the river flow can be determined from this equation:

Using this equation shows the average rate of discharge from the plant will be ~108 times less than the flow of the Shotover River, assuming the river is at its lowest flow rate. Most of the year the river will have a higher flow than 14 m3/s, and the proportion of plant discharge flow compared to the Shotover flow will be less.
By comparison, the Kawarau River, as measured downstream from the Shotover confluence, has a much higher 7-day low flow of 89 m3/s. Consequently, the rate of discharge from the treatment plant will be ~680 times less than the flow of the Kawarau River in low flow conditions. Most of the year when the rivers have a higher flow rate, this proportion will be less again.
The Shotover and Kawarau Rivers have important roles in diluting the discharge from the treatment plant. Any contaminant loads in the treated effluent, such as E. Coli or nitrogen, will be mixed and diluted in the larger rivers. In the Shotover they will be diluted by a factor of at least 108, and in the Kawarau the rate of dilution is likely to exceed 680.
Any decision on if this discharge is appropriate and on effects moving forward will be assessed through any consents and compliance processes.
The process to apply for the enforcement order, including expert advice, laboratory costs, lawyers, staff time, vehicle and monitoring of the site cost ORC $274,047.50 (GST exclusive) (excluding mediation costs). Through the Enforcement Order process, QLDC has paid ORC a contribution of $235,000 (GST exclusive).
The cost of responding to incidents on site was $25,209.00 (GST exclusive)
The cost of monitoring consent compliance on site was $17,107 (GST exclusive)
The Order requires QLDC to take specific actions to avoid, remedy and/or mitigate effects on the environment by specific dates relating to:
ORC staff will monitor compliance with the requirements of the order as well the resource consent.
ORC would consider any non-compliance in accordance with its Resource Management Act Compliance and Enforcement Policy.
QLDC are required to undertake the following monitoring:
Background information about the Shotover Wastewater Treatment Plant, including the roles of QLDC and ORC.
Information about resource consent applications, including current and previous applications and related documents processed by ORC.