-
-
-
-
-
-
-
-
-
-
-
Find a rates form
-
-
-
-
-
-
Get it done online
On this page, you can find different online forms to request information or changes related to ORC rates, such as setting up or changing a direct debit, getting your rates emailed (instead of being posted in the mail) and ask rates-related questions.
Note: For most online forms, you will be directed an external website. No login is needed to access or edit your rates information.
Prefer a paper version of an online form?
Please call our Customer Services team on 0800 474 082 or email: customerservices@orc.govt.nz
Set up or change a direct debit
Submit your form by 14 October to avoid late payment penalties and never miss a payment deadline with us again.
Cancel a direct debit
Need to cancel your direct debit with us?
Email my rates
Fill in an online form if you want to receive the rates invoice in your inbox.
Penalty waiver request
Apply to have a rates penalty removed
Refund request
Overpaid or accidentally paid us?
Paid us instead of your district or city council?
It happens! Let us know and we can transfer funds to the correct council within our region if your account is in credit
Suppress your name and postal address
Want your name and/or postal address kept off the Rating Information Database?
Deceased estate
Let us know so we can make a note against the property
Rates enquiry
Didn't receive a rates notice? A payment doesn't look right? Something else? Send an enquiry and we'll get in touch.
Pay property rates
Pay your property rates
Request a copy of a rates notice
Use this form to request a copy of a rates notice(s) from the current rating year.
Set up or change a direct debit - never miss a payment deadline with us again and avoid late payment penalties.
August 2023
PDF | 633 KB
Download, complete this printable form, and return it to our rates team via post or Rates.Queries@orc.govt.nz. Any new direct debit payment instructions submitted will overwrite existing direct debit arrangements.
June 2020
PDF | 165 KB
If you can't use the easy to use online form, you can cancel your rates direct debit using this form.
