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Find a rates form
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Get it done online
If you prefer a paper version of an online form, please contact Customer Services (customerservices@orc.govt.nz) or call 0800 474 082.
Set up or change a direct debit
Submit your form by 14 October to avoid late payment penalties and never miss a payment deadline with us again.
Cancel a direct debit
Need to cancel your direct debit with us?
Email my rates
Fill in an online form if you want to receive the rates invoice in your inbox.
Penalty waiver request
Apply to have a rates penalty removed
Refund request
Overpaid or accidentally paid us?
Paid us instead of your district or city council?
It happens! Let us know and we can transfer funds to the correct council within our region if your account is in credit
Suppress your name and postal address
Want your name and/or postal address kept off the Rating Information Database?
Deceased estate
Let us know so we can make a note against the property
Rates enquiry
Didn't receive a rates notice? A payment doesn't look right? Something else? Send an enquiry and we'll get in touch.
Set up or change a direct debit - never miss a payment deadline with us again and avoid late payment penalties.
August 2023
PDF | 633 KB
Download, complete this printable form, and return it to our rates team via post or Rates.Queries@orc.govt.nz. Any new direct debit payment instructions submitted will overwrite existing direct debit arrangements.
June 2020
PDF | 165 KB
